An AI chatbot is a program that can chat with people like a real person. It understands and responds to questions or requests using advanced Artificial Intelligence technology. Unlike regular chatbots that use fixed answers, AI chatbots can come up with more flexible and natural responses based on the information they have learned.
Effortlessly manage and track leads in your CRM with real-time updates and smart automation.
Deliver targeted email campaigns tailored to customer behavior for better engagement and results.
Automatically schedule appointments and manage bookings directly from chat conversations.
Efficiently handle enquiries, provide instant responses, resolve common issues, and escalate complex cases, ensuring a seamless and satisfying customer experience.
Assist customers in real-time by answering queries, recommending products, processing orders, and providing personalized shopping experiences, enhancing customer satisfaction and increasing sales.
Elevate contractor services with chatbots that schedule appointments, provide estimates, answer service inquiries, and offer real-time updates on project status, enhancing customer communication and satisfaction.
Efficiently schedule appointments by interacting with users, handling inquiries, confirming availability, sending reminders, and providing real-time updates.
Enhance real estate services with chatbots that can answer property inquiries, schedule viewings, provide virtual tours, and assist with the buying or renting process.
Improve guest services in the hospitality industry with chatbots that handle room reservations, provide local recommendations, manage guest requests, and offer concierge services.
Support health goals with fitness and wellness chatbots that provide workout plans, track progress, offer nutritional advice, and motivate users with personalized coaching.
Optimize restaurant operations with chatbots that handle reservations, manage waitlists, provide menu information, and offer personalized dining recommendations, enhancing the customer experience.
Boost technical support with chatbots that troubleshoot issues, provide step-by-step guides, offer software updates, and escalate complex problems to human agents.
Support students and educators with educational chatbots that provide tutoring, answer course-related questions, assist with homework, and deliver personalized learning experiences.
Improve citizen services with government chatbots that provide information on public services, assist with applications, handle inquiries, and offer real-time updates on service status.
Gather valuable insights with chatbots designed to conduct surveys and collect feedback, providing real-time analysis and helping businesses improve their services and products.
Unlike traditional rule-based chatbots that follow rigid scripts, our AI chatbots leverage advanced natural language processing powered by leading Generative AI models like ChatGPT, Claude, Gemini, Llama, Amazon Bedrock, and Azure AI models. This enables them to understand context, learn from interactions, and deliver natural, human-like responses rather than simply matching predefined keywords. They are capable of handling complex queries, adapting to new scenarios, and maintaining meaningful conversations, while continuously improving as they learn from your business data.
The development and deployment time typically varies based on the complexity of the chatbot. Most projects for BASIC/STANDARD plans are completed within 2-3 weeks on average, though integrations with other systems may require additional time.
The chatbot is customized by using your specific business content, such as documents and website information, to tailor its responses. We adjust the chatbot’s conversational flows to match your services and typical customer inquiries.
Your chatbot data is exclusively stored in enterprise-grade data centers in your local area. If you have a specific preference, you can choose a particular location for your data storage to meet your business or compliance needs.
We ensure the security and privacy of customer conversations by using encryption for all data transfers and storage. Our chatbots are hosted on secure cloud servers, compliant with local regulations. Additionally, we implement multi-layered security measures, such as firewalls, access controls, and regular security updates, to protect against unauthorized access and ensure that customer data remains confidential.
For businesses handling sensitive data, we offer additional security features such as:
When the AI Chatbot encounters complex customer enquiries it cannot resolve on its own, it typically escalates these queries to a human representative. This ensures that more complex or nuanced issues are handled with the necessary expertise and personal touch, maintaining high-quality customer service.
Yes, our AI chatbots can seamlessly integrate with your CRM, email marketing tools, and other existing systems to provide a streamlined workflow. For such integrations, we offer custom quotes tailored to your unique requirements.
Yes, simple updates to the existing content are covered at no additional cost. However, if you’d like to add new content or features, a custom quote will be provided based on your specific requirements.
Our pricing is structured based on the plan you choose and the number of chats. Each plan covers a set chat volume, with BASIC and STANDARD handling smaller volumes, while the ENTERPRISE plan supports higher volumes and advanced features. If you exceed the chat limit for your chosen tier, additional chats are charged at $1 per chat. Custom quotes are available for specific features or higher volume requirements.
Yes, we fully customise the chatbot’s appearance to align with your brand by incorporating your logo, colours, and other design elements, ensuring it seamlessly fits with your business’s identity.
Yes, the AI Chatbot can support multiple languages and be localised for specific regions. This allows businesses to provide customer service and interact with users in their native language, enhancing user experience and broadening the reach of the business to a global audience. Localisation also includes adapting the chatbot’s responses to regional nuances and cultural contexts, ensuring more effective and relevant communication.
Yes, the chatbot is designed to handle multiple conversations at once without any drop in performance. It can engage with several customers simultaneously, ensuring quick and efficient responses, no matter the volume of enquiries.
Dive into your users’ conversations with our intuitive Chat History Browser, a powerful feature built right into our chatbot platform. Effortlessly access, search, and analyze your users’ chat history, gaining valuable insights to optimize your chatbot’s performance and enhance the user experience. With the ability to filter chats, identify patterns, and export data, you’ll have everything you need to make data-driven decisions and keep your users engaged like never before.
At DIGITALON AI, we’re pioneers in artificial intelligence, delivering transformative solutions to businesses small and big. Our award-winning agency excels in a broad spectrum of AI services, fine-tuned for today’s business needs. Starting with the ambition to blend AI seamlessly into business processes, we now proudly provide a wide array of AI-driven solutions. Our offerings include marketing automation, AI-focused web design, bespoke AI consulting, and advanced automation techniques. Our proficiency spans AI customization, AI-powered social media strategies, graphic design, and AI-enhanced video production.
Unlock the power of AI and advance your business trajectory with our professional expertise.
